Legal

Privacy Policy

Last updated: March 28, 2026

Welcome to Kulayo ("we", "us", or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Services").

Please read this policy carefully. If you disagree with its terms, please discontinue use of our Services.

1. Information We Collect

Information You Provide Directly

• Account information: When you register, we collect your name, email address, and password.
• Profile information: Profile photo, biography, yoga experience level, preferred styles, and location (city/region).
• Teacher/Studio information: If you list as a teacher or studio, we collect your qualifications, class schedules, pricing, and payment details for payouts.
• Communications: Messages you send to other users or to us through the platform.
• Content: Posts, photos, and other content you share on the platform.
• Booking and transaction data: Class bookings, payment information (processed securely via third-party payment providers — we do not store full payment card details).

Information Collected Automatically

• Device information: Device type, operating system, unique device identifiers, and mobile network information.
• Usage data: Pages viewed, features used, time spent, search queries, and interaction data within the app.
• Location data: With your permission, we collect approximate or precise location to show nearby classes and studios. You can disable this in your device settings.
• Log data: IP address, browser type, pages visited, and timestamps when you access our web services.
• Cookies and similar technologies: We use cookies and similar tracking technologies on our website to enhance your experience. See Section 7 for details.

Information from Third Parties

• Social sign-in: If you log in using Apple ID or Google, we receive your name and email address from those services.
• Payment processors: We receive transaction confirmation data from payment providers (e.g., Stripe) but not full payment card details.

2. How We Use Your Information

We use the information we collect to:

• Create and manage your account and provide our Services
• Match you with nearby classes, teachers, and studios
• Process bookings and payments
• Enable community features (posts, follows, challenges, messaging)
• Send transactional notifications (booking confirmations, reminders)
• Send promotional communications if you have opted in
• Improve, personalize, and develop our Services
• Ensure platform safety, prevent fraud, and enforce our Terms of Service
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal data. We may share your information with:

• Other users: Profile information you choose to make public (name, photo, bio, class listings) is visible to other Kulayo users.
• Service providers: Third-party vendors who help us operate our Services (hosting, analytics, payment processing, customer support). They are bound by confidentiality agreements.
• Business transfers: If Kulayo is acquired or merges, your information may transfer to the new entity.
• Legal requirements: When required by law, court order, or government authority, or to protect the rights and safety of users.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide Services. If you delete your account, we will delete your data within 30 days, except where we are required to retain it for legal, tax, or fraud-prevention purposes.

5. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Update or correct inaccurate information via your account settings.
• Deletion: Request deletion of your account and personal data.
• Portability: Request your data in a portable format.
• Opt-out of marketing: Unsubscribe from marketing emails at any time using the link in any email, or via app settings.
• Location: Disable location access via your device settings at any time.
• Push notifications: Disable push notifications via your device settings.

To exercise your rights, contact us at privacy@kulayo.app.

6. Data Security

We use industry-standard security measures including encryption in transit (TLS) and at rest, access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Cookies

Our website uses cookies and similar technologies for:

• Essential cookies: Required for the website to function (session management, security).
• Analytics cookies: Help us understand how visitors use our site (e.g., page views, traffic sources). We use anonymised analytics data.
• Preference cookies: Remember your settings and preferences.

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

8. Children's Privacy

Our Services are not directed to children under 13 (or under 16 in the European Economic Area). We do not knowingly collect personal information from children. If we become aware that a child has provided personal information, we will delete it promptly. If you believe a child has provided us their information, please contact us at privacy@kulayo.app.

9. International Data Transfers

Kulayo operates globally. If you are located outside the country where our servers are based, your information may be transferred to and processed in other countries. We ensure appropriate safeguards are in place for such transfers in accordance with applicable law.

10. Third-Party Links

Our Services may contain links to third-party websites or services. This Privacy Policy does not apply to those third parties. We encourage you to review their privacy policies before providing any personal information.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, and the right to opt-out of the sale of personal information (we do not sell personal information). To exercise these rights, contact us at privacy@kulayo.app.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice in the app or sending an email. The date at the top of this page indicates when the policy was last revised. Your continued use of our Services after changes are posted constitutes your acceptance of the updated policy.